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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Came across your site looking for yellow belts and thought it would be fun to try a yellow baseball belt! Love the options! Great prices, quick delivery and appreciate the customer service followups. I'll be back
I ordered 24 of these shirts. They were tagged Ladies, small, large etc. My tiniest cheerleader could barely fit in the Ladies Large. These do run very very small and they truly are labeled incorrectly. Only buy them if you have youth sizes like for 12 years and younger.
Everything was fine
These mesh T shirts are perfect for my workouts during these sultry, humid mornings.
Was fast and easy. Everything turned out great
Satisfied with overall experience
Very good
The product was sized incorrectly and came with a youth sized cup instead of an adult. I called and was told that's how it is supposed to be and the item is not even usable for me. It's like throwing my money away! Very unhappy with the customer service.
Delivery was earlier than promised very good
All went well prices were good with a timely delivery
Ordered 2 different items, umpire shirts and umpire leg guards. I received the umpire shirts quickly. I was surprised as to the turnaround. Did not receive the leg guards until about a week or so after I received the shirts. I did reach out to customer service as to the status of the shin guards because I never received notification if they were backordered or not. I was never given an explanation as to why the delay, but was just given a shipping date. But I did receive the items.
Maybe I should have been part of the prmotion
Only complaint I have is that I found the shirts ran a little big in size but other than that I was pleased with shipping time, price, & qualify of product.
EpicSports has earned me as a loyal customer because my first online order experience was AWESOME (keep up the great customer service skills)!
Friendly and very helpful customer service with answers to all my questions. Order placement very easy and excellent delivery time.
Great service..
Glad to find big size football girdles.
This is the third time I have ordered from Epic Sports and will continue to use them. Best around for sure
Great transaction, great price and quick delivery
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

