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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Customer support was great and found me matching items quickly. All the team parents complained that the pants were too small. We had to buy some local pants to fit all the girls.
They lost my order and had to remake it. The delivery time is getting worse. Since my first order, they haven't make a date.
Easy navigatable site
Item fit the bill for what I was looking for
Got everything ordered in the timeframe indicated.
User friendly web site
Like the personalization
Easy to use website, good prices, quality product!
Great
Great place to shop
Great product at great price. True to size.
Great,,
Once I placed this order it took barely any time to get here and the product is in great condition! Im really happy with my order!
Epic is now my supplier for all my sports needs. Great value, fast shipping, great quality. I'll not shop anywhere else... thanks guys
Good service and easy use if the website. Very pleased with the product. Don't like that I have to enter 100 characters.
Not the quality I was expecting or hoping for (headbands). Didn't return the items because the double shipping would have cost more than the items used.
Fast Service and quick delivery.
I have always had a good experience with Epic Sports I find what I need each time I order from them.
Great overall experience. Will come back again for future purchases.
It was fine
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

