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EpicSports

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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211,116 reviews

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albert m.
0 reviews
0 helpful votes
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Like the variety and prices
June 15, 2018

Like the variety and prices

Date of experience: June 15, 2018
GARY J.
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Great service and product
June 15, 2018

Great service and product

Date of experience: June 15, 2018
LAURENCE B.
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Item was not as advertised
June 15, 2018

Item was not as advertised. Very few sizes available. Would not order from this site again.

Date of experience: June 15, 2018
Angela H.
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It was very easy
June 15, 2018

It was very easy.

Date of experience: June 15, 2018
CCB C.
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Easy shopping, fast shipping, good quality product.

Date of experience: June 15, 2018
DEBORAH F.
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Site was easy to use
June 15, 2018

Site was easy to use. Plenty of shipping options with clearly laid out estimated delivery dates and good inventory availability. Will be back.

Date of experience: June 15, 2018
bob h.
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It was EPIC!
June 15, 2018

It was EPIC! Lol.lol.lol.lol.
A very pleasant experience.

Date of experience: June 15, 2018
David C.
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Return Customer and for good reason
June 15, 2018

Return Customer and for good reason

Date of experience: June 15, 2018
ROCKY L.
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Excellent Service Thank You I had two orders the second order shipped and delivered first so I contacted them via email and the next day my first order was shipped and I received it the following day Great Customer Service and Fast Shipping

Date of experience: June 15, 2018
Katie C.
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It was easy and convenient
June 15, 2018

It was easy and convenient

Date of experience: June 15, 2018
Van R.
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Easy to use website
June 15, 2018

Easy to use website
Had the item we needed. Easy to use website. Quick delivery

Date of experience: June 15, 2018
Texas
1 review
3 helpful votes
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Ordered stirrups for a an all star baseball team. Order was late and was strapped for time. I called to check on items (guy was really nice) and was told that they hadn't received them yet that they were behind schedule. I told him I couldn't wait and asked if I could cancel my order. He said yes, and he would put a note in my file.
A couple of days passed, all the times arrived. I called to get a return approval and I had to pay shipping AND a restocking fee. I talked to JORDAN who was lacking customer service knowledge. Received and email back that basically said it was my fault... to bad you get to pay the fees. AND here I am.
In addition, items were cheap. Not impressed at all. Got much nicer ones for the same price at Baseball Express.

Date of experience: June 15, 2018
California
1 review
0 helpful votes
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GREAT SERVICE!
June 15, 2018

Order 2 dry fit shirts, price was great and shipping was fast! Will be a repeat customer. Size was perfect and material was great

Date of experience: June 15, 2018
California
1 review
3 helpful votes
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I ordered our girl's softball team bags for all-stars. The catcher's bag fell apart after two weeks. The first customer service rep gave us the run around, made us call the manufacturer, and said they could do nothing. When we asked to speak to his manager, he said "go ahead, he will tell you the same thing." Finally got a refund for the bag. Have now ordered another bag with expedited shipping... apparently this means two weeks to get the bag from the manufacturer and then 3 day shipping so our catcher will not have a bag for the remainder of the season. I asked for shipping to be paid for and was declined. How hard would it be to pay for expedited shipping for a replacement bag?!?!?!

Date of experience: June 15, 2018
Minnesota
1 review
0 helpful votes
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Wonderful value!
June 15, 2018

Great price, fast shipping! Great shorts for all of my son's camp needs this summer! Thank you! We will be purchasing more! Shipping was the most expensive thing but the very low cost of the shorts and stuff we purchased made up for it!

Date of experience: June 15, 2018
Ohio
1 review
0 helpful votes
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Great
June 15, 2018

Only thing wrong is my jacket size to my sweat suit the jacket is too big for the size I ordered but thank you so much for a very good experience I will continue to order from you guys

Date of experience: June 15, 2018
New Mexico
1 review
1 helpful vote
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I ordered several tee shirts adult 2x and when I got them they are more like a youth medium. So disappointed... it was a waste of money.

Date of experience: June 14, 2018
BRITNEY D.
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Fast and easy order came 2 days early
June 15, 2018

Fast and easy order came 2 days early

Date of experience: June 14, 2018
Shawn M.
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Love Epic Sports best prices on the internet
June 15, 2018

Love Epic Sports best prices on the internet

Date of experience: June 14, 2018
TERRY M.
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Very quick and easy
June 14, 2018

Very quick and easy. Good product and fast delivery.

Date of experience: June 14, 2018