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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I love the various colors of balls and the selection is great.
Awesome. Kids really doing well with them. Maybe look into 2 different youth sizes. Very easy for team to grasp plays. I am using it for a 12u travel baseball team.
Great product!
EASY TO NAVIGATE WEB SITE
Awesome, but make sure you double check the sizes and that your item is not a close out item so it may be turned if it does not fit properly.
Customer service was great, contact me on back order. The only thing is, it takes a week or more to deliver.
Web-Site is easy to use.
Easy access navigating website
Everything was great. The order came quickly which was great also!
I was very satisfied with the quality of packing on this order, individually wrapped packages, the first set was in fone packages causing a couple to crack therefore i had to replace the trophies.
Received quicker than I expected and everything was correct
Shipping is a little high but items are the most affordable on the web.
The shoes were exactly as stated. Great condition. Arrived sooner than expected.
Great!
Was a recommendation from my daughter's coach.
Amazing. They have great quality products and fast service! This is my 2nd time ordering from them and they have been great. I would recommend to any of my friends
Awesome seevice
Easy to order, good customer service follow-up
...
Repeat customer. Great product. Great prices. Shipped on time.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

