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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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The shipping is too high
I follow you ads everty day
There was a great selection of gear for my uniform and team needs. Easy to navigate website and checkout. My products came in a timely manner. Good work!
Really good items for a really good price on time delivery, the quality of the uniforms is really good,
EpicSports answered my questions quickly. Backpacks were a good price and shipped/received on time.
We got just what we ordered my son is happy with his football Epic pants. He wanted it urgently we did express delivery and there it was at our door the next day. Thanks Epic.
Product was delivered quickly and the merchandise was exactly what I expected it to be.
Great deal and kids love the size 1 soccer balls and will order more once I fill my class.
Thank you
Good quality products for a great price. I order for our baseball teams and the parents always like the things ordered.
Very smooth check-out. Item as described.
Good quality items. I have never had to return an item yet.
Will buy from again for sure when ready.they are a legitament company. Called to verify my credit card was valid because billing and shipping were different.felt good that they take these precautions...thanks
For church
Quick and efficient
Nice colors
Excellent
M
One item missing a part, and other items are not the items shown on your web pages.
So far it's been great.
Easy and fast
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

