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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Awesome seevice
Easy to order, good customer service follow-up
...
Repeat customer. Great product. Great prices. Shipped on time.
Good service got here quick
My grandson was playing the part of Babe Ruth in his class "Wax Museum". We needed an affordable costume for him right away. I found it easily on Epic Sports website. It was extremely affordable, and arrived a day before expected! The baseball uniform was perfect!
Very easy to place my order
The product was what I expected and it was also delivered to my residence very fast. I would recommend them to anyone. I love it.
Very good experience as usual
I ordered 4 shirts with name and number on the back. Same styles but for a man, woman, and kids. Pleasantly surprised. Sizes were spot on if you use the chest measurements as suggested. They were high quality but extremely affordable. Order was delivered sooner than projected date. Would definitely use them again.
You have the merchandise with the merchandise it should be with. I don't have to go through 9 pages to find what I want.
I thought I'd give them a try and if it didn't work out I wouldn't loose a lot of money. I was extremely surprised that the products were as shown and I had no sizing issues. So glad I found this company!
The items that were not in plastic were just stuffed in the box. I hope it doesn't create a problem for the printer to put our logo on them.
Very satisfied
I bought a small order of 10 hats the first time from Epic Sports. I thought they were awesome and so I ordered another 50+. Out of those 50 I found 1 that was acceptable to the description that I read when I ordered it. Also the shipping took much longer because one item was on back order and they wouldn't ship a partial order.
Great
Fast delivery. Multiple shipments to ensure items come as they are available. Good quality products.
Great deals! Shipping a little high.
Very pleased
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

