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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Awesome and easy returns!
Found exactly what I wanted and in the color I wanted.
Fast delivery and accurate order
Great site - affordable products
Pleased with this purchase.
Happy with all items i purchased.
Quality and exactly what we're looking for!
Needed a few extra team hats and local store could not get them quick enough. Have order from Epic a few times.
Great place to buy all your sporting needs
Great Experience. Only complaint is the time it takes to deliver.
Love the great prices and all the options across multiple sports. Now lets see how good the shipping and delivery process is :)
Great, thank you!
Super fast shipping! Products were exactly as described. I will be back!
Was supposed to receive socks on a Monday am but didn't come till Tues am..
Super fast transaction! Thank you
Great pricing deliveries always on time.
Delivery was on time product met my expectations
Excellent would love some discount codes
The price for the jerseys we bought was great and the quality was better than what we expected for the small amount we paid. Shipping time was as quoted.
Super fast delivery and great quality product!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

