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EpicSports

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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KARMEN D.
0 reviews
0 helpful votes
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Great product with fantastic order fulfillment. Thanks!

Date of experience: July 15, 2018
WILLIAM B.
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Overall experience with Epic is really great
July 15, 2018

Overall experience with Epic is really great. Really have no complaints

Date of experience: July 15, 2018
JON P.
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Will continue to buy more stuff from you guys!

Date of experience: July 15, 2018
Shane D.
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For the price paid for delivery it should ship and be received in a shorter time frame

Date of experience: July 15, 2018
LESLIE M.
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Awesome!
July 15, 2018

Awesome! This process was quick and easy. I loved how the clothing was plain

Date of experience: July 15, 2018
Donald M.
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Great stuff at unbeatable prices!
July 15, 2018

Great stuff at unbeatable prices!

Date of experience: July 15, 2018
Canada
1 review
0 helpful votes
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Arrogant
July 15, 2018

I'm a first time customer and immediately that was a problem for Epic's people. A lot of trouble could have been saved if that was declared up front. Then it was the shipping address, can't ship to a trans-shipper. Amazon, E-Bay ship to trans-shippers. Never mind that my google search of the shipping address contradicted their version; it is an apartment building. When I questioned this discrepancy they behaved as if they wanted me to cancel the order. I felt I had no option.
I would call back wanting to know what's up. That's when I got the hang up.
What business in its right mind hangs up on its customer? Beware!
-Order # *******

Date of experience: July 14, 2018
TIMOTHY P.
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Great!
July 14, 2018

Great!

Date of experience: July 14, 2018
james h.
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The size was way off a the Medium Youth I ordered. The tag said Medium Youth but it was much, much larger then that size.

Date of experience: July 14, 2018
Patti C.
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1st, it took well over a week to ship, 2nd, the shipping cost as much if not more than the product. I'm satisfied,but, discouraged about how long it took to ship.

Date of experience: July 14, 2018
EDWWRD J.
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Easy
July 14, 2018

Easy

Date of experience: July 14, 2018
Robert W.
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Easy to navigate the options
July 14, 2018

Easy to navigate the options

Date of experience: July 14, 2018
REX V.
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The only critique is that I attempted to look at delivery status and the website was difficult to navigate

Date of experience: July 14, 2018
TINA H.
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Satisfied with product and service
July 14, 2018

Satisfied with product and service

Date of experience: July 14, 2018
Mamadonna Y.
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I had made an error on my order and wasn't brought to my attention so I lost 8 pair of tube socks.Was ordered for my grandsons.they are 8 and 10 and think they are headed for the pro

Date of experience: July 14, 2018
Phyllis H.
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Good prices, shipping slower than I' used to, but still very acceptable

Date of experience: July 13, 2018
MIKE U.
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Great service, pricing, & clothing line
July 14, 2018

Great service, pricing, & clothing line.

Date of experience: July 13, 2018
Florida
1 review
1 helpful vote
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Almost criminal!
July 13, 2018

I ordered jerseys and paid for expedited printing and shipping. I monitored the ETA in my account which never changed. The ETA date came and went so I gave them a call. I was a bit nervous as I needed those for a tournament coming up a few days later. They told me that the items hadn't yet shipped because they had to get new ones from supplier. After explaining that I had to have them and that they should have notified me of the issue so that I could cancel the order they said there was nothing they could do at this point but they would only change me $12 for shipping instead of the $40 I paid for 2 day. I'm contesting the charge on my cc but they expect me to pay for the items which are useless to me and now I have 2 teams with no jerseys tomorrow.

Date of experience: July 13, 2018
MELVIN W.
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Great products and service all I expected and more

Date of experience: July 13, 2018
JOHN V.
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The belt I received differed from what I ordered. It was made of Patten Leather instead of
Regular leather as ordered. Bait and switch!

John

Date of experience: July 13, 2018