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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great! On time and correct sizes
Everything went well with my purchase.
Shorts are very nice, the description was accurate,and shipping was very fast Pricing was a little more than I normally pay for a similar product.
Easy ordering and prompt delivery. The product satisfactory is what I was expecting.
Allison adult medium piped pants were snug in the waist, and loose in the legs. Customer service is great! Will shop again!
N
Checkout not the easiest as I have never checked the box to save my info.
I have placed several orders with Epic and they have done a great job every time.
Very nice quality hats. And fast service..
Good prices. Quality products, will do business again.
You get what you pay for.
Website was easy to browse through and find exactly what I need for my son.
It's taking over 4 weeks to get my order and they don't care! They were supposed to ship my order in 2 weeks. Rachel is a complete idiot with no mind for business at all. So now the reputation of my league is on the line and they refuse to take ownership of their incompetent internal logistics. Do not order from these guys. You'll save yourself a tremendous amount of aggravation!
This is my second time ordering. I will keep ordering and recommending Epic Sports.
Loved the ease of purchase, product quality, and price of the items I purchased, but the length of time between order and delivery was MUCH longer than I have experienced with other online sporting goods companies. Guess I have been spoiled by 3-4 day service!
This was the only site I found that has what was suggested to me. The ice pack inside my riding helmet keeps me cool in spite of the heat and humidity and/or sun. When one pack gets warm, a helper can replace a new one for me with little hassle during the riding time. It makes summer riding fun again.
Easy to order and merchandise is as ordered, however, when received the items were found to be too small. Upon contacting Epic Sports, I was told I could not return them for a replacement of a different size. I an now stuck with two items that I cannot use. When a company treats their customers in this manner they think twice about ordering any thing else for fear of being stuck with more unusable articles.
THIS IS A REFRESHING SITE AMONG ALL OF THE RIDICULOUSLY EXPENSIVE SITES FOR CHEER PRODUCTS.
Great product shipped super fast!
Experience seemed good until I saw expected date to receive-7/17! Product such as jerseys should tell you if available early on not when completing order. Ordered hats/jerseys on same day got hats within 2 days and jerseys about a week or so later
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

