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EpicSports

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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HEIDI S.
0 reviews
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Great!
July 16, 2018

Great! On time and correct sizes

Date of experience: July 16, 2018
KATHY Y.
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Everything went well with my purchase
July 16, 2018

Everything went well with my purchase.

Date of experience: July 16, 2018
KEITH B.
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Shorts are very nice, the description was accurate,and shipping was very fast Pricing was a little more than I normally pay for a similar product.

Date of experience: July 16, 2018
BRENDA H.
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Easy ordering and prompt delivery
July 16, 2018

Easy ordering and prompt delivery. The product satisfactory is what I was expecting.

Date of experience: July 16, 2018
CATHERINE E.
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Allison adult medium piped pants were snug in the waist, and loose in the legs. Customer service is great! Will shop again!

Date of experience: July 16, 2018
David B.
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N
July 16, 2018

N

Date of experience: July 16, 2018
LYNWOOD W.
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Checkout not the easiest as I have never checked the box to save my info.

Date of experience: July 16, 2018
Chris G.
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I have placed several orders with Epic and they have done a great job every time.

Date of experience: July 16, 2018
WAYNE N.
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Very nice quality hats
July 16, 2018

Very nice quality hats. And fast service..

Date of experience: July 16, 2018
Zach C.
3 reviews
0 helpful votes
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Good prices
July 16, 2018

Good prices. Quality products, will do business again.

Date of experience: July 16, 2018
STEVE H.
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You get what you pay for
July 16, 2018

You get what you pay for.

Date of experience: July 16, 2018
TARA R.
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Website was easy to browse through and find exactly what I need for my son.

Date of experience: July 16, 2018
Michigan
1 review
1 helpful vote
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It's taking over 4 weeks to get my order and they don't care! They were supposed to ship my order in 2 weeks. Rachel is a complete idiot with no mind for business at all. So now the reputation of my league is on the line and they refuse to take ownership of their incompetent internal logistics. Do not order from these guys. You'll save yourself a tremendous amount of aggravation!

Date of experience: July 16, 2018
BYRON F.
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This is my second time ordering
July 16, 2018

This is my second time ordering. I will keep ordering and recommending Epic Sports.

Date of experience: July 15, 2018
DONALD J.
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Loved the ease of purchase, product quality, and price of the items I purchased, but the length of time between order and delivery was MUCH longer than I have experienced with other online sporting goods companies. Guess I have been spoiled by 3-4 day service!

Date of experience: July 15, 2018
ANN M.
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This was the only site I found that has what was suggested to me. The ice pack inside my riding helmet keeps me cool in spite of the heat and humidity and/or sun. When one pack gets warm, a helper can replace a new one for me with little hassle during the riding time. It makes summer riding fun again.

Date of experience: July 15, 2018
STEVEN B.
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Easy to order and merchandise is as ordered, however, when received the items were found to be too small. Upon contacting Epic Sports, I was told I could not return them for a replacement of a different size. I an now stuck with two items that I cannot use. When a company treats their customers in this manner they think twice about ordering any thing else for fear of being stuck with more unusable articles.

Date of experience: July 15, 2018
ELIZABETH C.
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THIS IS A REFRESHING SITE AMONG ALL OF THE RIDICULOUSLY EXPENSIVE SITES FOR CHEER PRODUCTS.

Date of experience: July 15, 2018
Alanna H.
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Great product shipped super fast!
July 16, 2018

Great product shipped super fast!

Date of experience: July 15, 2018
LUPE O.
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Experience seemed good until I saw expected date to receive-7/17! Product such as jerseys should tell you if available early on not when completing order. Ordered hats/jerseys on same day got hats within 2 days and jerseys about a week or so later

Date of experience: July 15, 2018