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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Cheap prices, great quality items, fast shipping once it finally shipped. Will purchase from them again! Would be great if they offered free shipping once you spend so much.
Very satisfied with my Boston Celtics beach towel delivered before expected date of delivery will order more products from epic sports.com thank you
Epic Sports seemed like a great deal. Unfortunately, when I received my order it was incorrect. I was supposed to receive a black champion mesh short, but they mistakenly sent me blue instead. I noticed that the size large I ordered was way too big, so I thought no big deal I'll just call them. When I contacted their office about exchanging the blue shorts and possibly changing the size to a medium they were not cooperative and borderline rude. They agreed to honor the exchange due to the fact that they sent the wrong color, but would not change the size? When I asked why they could not accommodate such a simple request, I got an attitude. Unfortunately, this will be my last purchase from Epic Sports. Do better.
It is great I order 5 sneakers hope the sizes are shipped correct cuz I order 2 nines and half and 2 elevens and 1size 1 youth
Softball pants ordered were not wrapped in plastic and looked used.
Great Jobs, Epic Sports!
Great experience. Speedy shipping and good quality items! Will be shopping again!
The best prices and quality seems great and shipping was quick.
Very easy
I got the product I requested
Another easy order from Epic Sports. Fast shipping and great prices. Will be ordering fall uniforms next.
MY SECOND TIME PLACING AN ORDER AND THE WEBSITE IS USER FRIENDLY.
Only place I shop for the equipment my son needs! Very satisfied!
Easy site to navigate. Shipping is easy.
Purchased 34 sweatshirts for my league banquet and only received 16 in 1 box and 1 UPS tracking number. The box was labeled box 2 of 2 but UPS label said 1 of 1. When I contacted EPIC they said they would review the warehouse cameras and see what happened. They contacted me and said only 1 box left and I was responsible for finding out how many boxes UPS took from the EPIC warehouse. I argued the point that went up to a manager named Bryant. He said Jose his rep was wrong and he would have UPS pick up the box I got. Now its almost a month later and they won't credit my credit card even though the banquet has past and I have no need for them anymore. Do yourself a favor and pay the extra cost with a company that understands customer service.
GOOD PRICES AND DEALD
Ordered tshirts
Good price, easy checkout.
The website is easy to use. The prices are great and received items before due date.
I will be ordering again soon
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

