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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great and fast shipping!
So far so good
I was expecting to hand out these jerseys and received two different notices on two different dates when they would be delivered come to find out there needed to be a reorder because you didn't have enough of something.
Overall awesome jerseys and good shipping
While I ordered a variety of shirts.
The very first one that I wore, only once, and then washed, came apart in the wash.
The bottom seam completely came out except for the last inch.
I understand the seamstress is likely paid by the piece; but, please have them tie off the end of the seams.
An otherwise nice shirt is ruined after only being worn just once. Seems a shame to me.
It will certainly make me reluctant to buy from Epic Sports again.
I am happy with the service and product.
It was great! Got the product in 2 days!
Easy!
Always great
Wonderful company to order from. I have used twice now and will continue. Customer service has always been helpful and friendly.
The items are made to small for the youths
Item listed as 1000th stop watch 100th was received.
It was easy to shop at Epic Sports.
Epic sports did a great job with order and delivery.
Very easy to browse your site and find the product I liked best.
Cheap prices, great quality items, fast shipping once it finally shipped. Will purchase from them again! Would be great if they offered free shipping once you spend so much.
Very satisfied with my Boston Celtics beach towel delivered before expected date of delivery will order more products from epic sports.com thank you
Epic Sports seemed like a great deal. Unfortunately, when I received my order it was incorrect. I was supposed to receive a black champion mesh short, but they mistakenly sent me blue instead. I noticed that the size large I ordered was way too big, so I thought no big deal I'll just call them. When I contacted their office about exchanging the blue shorts and possibly changing the size to a medium they were not cooperative and borderline rude. They agreed to honor the exchange due to the fact that they sent the wrong color, but would not change the size? When I asked why they could not accommodate such a simple request, I got an attitude. Unfortunately, this will be my last purchase from Epic Sports. Do better.
It is great I order 5 sneakers hope the sizes are shipped correct cuz I order 2 nines and half and 2 elevens and 1size 1 youth
Softball pants ordered were not wrapped in plastic and looked used.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

