Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to order, will use again
First order and was very satisfied!
Just need to exchange the pants because they are too big. So gotta figure out how to do that. There was no shipping slip in the package. That would make things much easier than having to go online to figure it out.
Wish there were more color choices, but great prices. Shipping was faster than expected and quality of the gear was good.
Easy to find what I was looking for. Wish you accepted paypal
I've always enjoyed shopping at Epic! Great values
The size was supposed to be a 4xl and it barely fit a 2xl
ALWAYS EXCELLENT!
Great
Great and fast delivery time!
Fast shipping, great products!
I found what I was looking for and it was available
Experience has been great. Unfortunately, you didn't have all of the sizes we needed.
SUPERIOR
The items arrived within the delivery time frame. They were all good quality.
Comments
Product as stated, arrived on time. Quality for many games of use...thanks
Great prices. Fast and easy checkout.
My experience shopping on the Epic Sports website was great, very easy.
As usual, timely and price was correct
Very easy
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

