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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Overall, it was a great experience.
Everything was great and I love what I ordered
Happy!
Love this site for sportswear
I was able to find exactly what I was looking for at an affordable price, and I received my items in a timely fashion. Overall, the service was great.
Great help from phone CSA
Easy process, great prices, and great delivery time
Good product, great price
It's very good
Shopped here multiple times and had no problems.
I ordered a black and red hat but received a navy and red hat. Will be calling for an exchange. Will see how that goes
Reliable and trusted.
Quick and easy!
Product is great. Looking forward to show off our school colored ball bags!
Would be even much better if there is free shipping.
Shipping took to long. Didn't know was third party.
Easy to find item and ease of checkout
Fast and exactly what it showed online and what i needed
Great prices and selection. Easy to get around your site.
The product was good
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

