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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Excellent quality, quick turnaround. Will order mote
I love ordering from Epic Sports everything is always correct and perfect
Ordered 24 baseball jerseys for an unbelievable clearance price. High quality, exactly as described. Shipped quickly and on time. Would definitely order from Epoc Sports again.
Great experience! Great company!
Good quality material.
Clear and Concise
Great Deal. Nice shirts!
Rep on phone was very helpful
I had to change my order a bit and was happy with the great service I received.
I am pleased with pricing and quality, but one of the items I ordered had a stain that would not come out.
I appreciate the quick response from customer service to replace the pants
My experience with epic sports was excellent. So much so that I have recently placed another order.
Easy process, exactly as expected! Will order again
Great and easy experience.
Good quick and fast
Everyone was extremely helpful to resolve an order issue that turned out to be ENTIRELY my fault. Still, Epic Sports staff were kind and courteous!
The price, shipping time. And product was awesome! Very satisfied!
Great experience
Product quality good...Pricey compared to other distributors...Delivery turnover longer than any sports apparel company I have dealt with...
Need to put logos on hats. Not just bulk orders.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

