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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Fast service and a good product at good price.
So far my experience has been great. Easy access and easy ordering
Two of the shirts I ordered had holes in the collar.
Very easy! Found what I wanted to order in no time at all!
Was a good shopping for a good price
First time ordering from your company and had only one small issue which was immediately taken care of. Will definitely be ordering from you again.
I wanted to find a product that was good with a good price and delivered in a timely fashion. I was very pleased with my purchase.
Delivered quickly and price was good
I ordered several (Thousands) of dollars in orders and have not had any issues. On the last order I was short the all 12 blue medium football pants. The entire order and all the other pants came but the medium blue. I have had several emails and phone calls but everyone keeps telling me to look in the box again, they must be in the box. I don't have them, I have taking the time to weight the boxes and measured the size they clam they came in and I don't have the medium pants. I have asked for a refund, I asked them to be shipped and all I get is the run around. So i re-purchased them and paid 2nd day air to have them in time for our game tonight. This is the worse customer service ever. I have never had an issue before with anything. Over the years I think we have spend over 10k with epic. I'm the equipment board member and we order several size's and one of everything to show our kids and I have now pulled all the product that could be purchased from Epic off the table. Congrats on your Dirt Star for customer service.
Easy and quick delivery
This is my 2nd order with epic sports. The first order all items were correct-- just as pictured and described, but one top was not the one that I ordered and when I called to let you know they said without a photo of the top that was sent they could do nothing despite that I sent the exact description and item information. I was unable to take a photo as I have a cordless phone, not a phone that takes photos. My 2nd order everything was correct.
Very easy! Will order again, soon! Very satisfied!
The products were exactly as described. The delivery time was good. The only suggestion I have is to be more accurate with the sizing for each brand. Some items from certain brands run a tad small. Although I had no issues with this particular order.
Satisfied customer.
Mucho bueno
Took a while. Other than that everything was fine.
It will very nice
Easy
N/a
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members