Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fast and cost outstanding
Great experience and very professional.
Great purchase.
Lovely product...well-received and fit is accurate!
Good quality, great price!
Product is great quality at an outstanding prices! I continue to order from Epic Sports.
Like the selections you have
Quick service and great products
Prices at Epic Sports sometimes seem to good to be true. The prices were true and the products were top notch.
Softball socks at a good price
We needed more socks
Ligjn
Prices are good and time of delivery is great!
Love everything. Thank you
Product arrived quick and was as expected. Will continue to use Epic Sports for future purchases.
Had what I was looking for and at a good price. Got package before expected delivery date.
Scorebook is great!
First time order went well. Let's see how the delivery goes.
I rec'd items when promised. The only problem was the size 13 spikes has one of the eyelets for the lace falling out. I'm afraid after some use it the shoe laces will start to tear the leather. Since its not returnable and the price was good I decided to let it slide. Had I not got such a good price I certainly would have complained.
Very easy to order from Epic.
Nice products was not disappointed and came faster than I had planned!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

