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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Quality clothes for amazing prices!
Good products at great prices
I ordered according to the picture, I wanted a white youth hoodie WITH a drawstring. When it arrived it did not have the drawstring. I contacted customer service, they said I could return it. I paid over 25.00 and they only refunded around 7.67. I feel this is not right, I did not get what I ordered. I had looked everywhere for the hoodie and was happy I found it at your business ONLY to be disappointed.
The compression shirts & shorts seem to be quality. I have only one complaint though I hope it won't be a big deal for us. We were looking for all white compression wear with no markings to wear under white uniforms. We need no markings because it might show through the white uniforms. From the pictures online, it did not appear the compression shirts had any markings but there is a black logo on the inside and outside of the back of the shirt. I think that might be covered by their drum carriers so it shouldn't be a big deal for us. Otherwise, they were exactly what we needed.
It was a great experience easy to use the website. Will be using it again when items are needed.
The size of the jersey is not what was expected. I preferred a youth small, and I received what would be considered a youth extra small or something a toddler would wear.
Then the price for shipping was ridiculous, but I paid it because I needed the item.
My advice, correct these two issues. I won't be shopping here in the future.
Site was easy to navigate and pricing is ideal for my small orders. Everything shipped properly and arrived as promised.
Very good quality. Price is great.
17 days from order placed to delivery. Too slow
Fast and cost outstanding
Great experience and very professional.
Great purchase.
Lovely product...well-received and fit is accurate!
Good quality, great price!
Product is great quality at an outstanding prices! I continue to order from Epic Sports.
Like the selections you have
Quick service and great products
Prices at Epic Sports sometimes seem to good to be true. The prices were true and the products were top notch.
Softball socks at a good price
We needed more socks
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

