Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love that I can get quality athletic apparel in one place for a great price with a quick turnaround.
Always get great deals
Great product but wish there were deals on shipping.
Ordered an Easton Ghost Bat. The bat I received was wrapped as new but had "DEMO" sticker on bat and box. Looked at Easton site and it says several people have received "DEMO" bats. I am happy as long as warranty still applies.
Tons of options and quick to ship!
Was pretty good but the waiting is the hardest part
Service was fine. Wish the bat was cheaper :)
It was everything it was suppose to be.
Product was received on a timely matter. Will definitely recommend.
Repeat order
Well satisfied with my purchases. I'll order again from Epic Sports!
Overall... everything from ordering to delivery and product quality was great!
I highly recommend Epic sports!
LOVE THIS COMPANY AND THEY ARE AWESOME
Thanks
Shopping was very easy once I got used to the site. The sizes on the shirts and jacket I ordered are true-to-size! Love It all! Will be ordering again...definitely!
Great!
Good, but should have checked the sizing chart.
The service was really great and it was faster than I thought it would be. I am very happy with the service you gave me. Thank you very much Michael Harris
I needed to exchange a shirt that I ordered. I wasn't expecting to pay shipping for that. The shipping for one shirt was almost as much as the shirt itself. And I ended up not returning the other shirt bc I would have lost money in the end to ship that back. After ordering 30 shirts and a long time customer of Epic Sports, I thought it would have been handled differently. I shop online at multiple stores and have never had to pay shipping to send something back or to exchange it.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

