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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great service and price.
Very good
Love your prices, but wish I had been able to see more details on bat that was purchased. I may have purchased another had I known how heavy it was.
Great
Great products at a fantastic price.
Great Variety and Great Prices, Charles River and BAW delivery was really fast!
Everything was great accept the box seemed to have been oppened and then closed back up porley.
Thank you
Great site tks
Fine
I had used epic sports in the past several times and had no problems. This time around I had problems start to finish. My order was delayed b/c they could not fill the order. I had to change my order completely and was told, by an unfriendly customer service agent, to wait to return items I now couldn't use b/c they couldn't fill the rest of the order. After the Christmas break I was told that I waited 4 business days too long to return these items. No understanding, no budging, they got my money and weren't going to give it back. Period, the end. I WILL NEVER purchase anything from epic sports ever again. I don't recommend you do either. If this is how they treat loyal customers, they will never get my business again. The few dollars saved is not worth their terrible customer service.
Just hope this gets to me as quick as my last order.
Always great prices and products!
The service is fast and reliable and I love their attire
I use Epic Sports for all my coaching uniform and training apparel needs. Great pricing, accurate descriptions of items and decent shipping.
Quick and easy. Thx!
The catchers gear we ordered for our 10 year old son came in a timely manner and fits him great! He loves it!
Impressed
Everything was great. Product came on time. No issues with the product. It will be used in our community center for indoor practice for soccer and youth baseball/softball
Great and easy, no complaints
Great service for a great price. Excellent quality and delivery was ahead of schedule.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

