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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The jacket for my husband arrived in record time! It fit well. The only problem we had is that the lining material was much thinner than we expected.
Excellent! My order came within days and product fit really well (long sleeve Camo t-shirt). Use it for jogging in the hot California summers. Turn around and bought a short sleeve Camo shirt, for around the house. Good color selection. Happy.
Placed order on or about 1/7 received email on 1/11 stating 1 item was the reason for delay. 1/23 got ups confirmation the item has shipped from manufacture. Still nothing from epic sports. Called customer service and was asked why am I upset, shouldn't be getting any till 1/30. Was also told that Gary, the owner does not speak to customers. I wound not but anything from this place again.
Prices good. Products was legit. Even fixing my wrong size was fixed timely. Love it guys. I'll use you more in the future
Easy quick not enough variety when it comes to competitive swimswear and sizes
Always great working with Epic.
Easy Tranaction
Great product. Great pricing. Fast shipping!
Ordering is very easy with Epic Sports
Ive orsered from Epic Sports multiple times. Im never unsatisfied with the products or service.
Fast shipping and great customer service.
Awesome and I Love the free shipping
Great!
The website was easy to use, and the delivery efficient.
Room for improvement
ONLINE LINE WAS EASY
Fast delivery. Affordable and quality products.
Great experience, nice prices and a easy to use website! I will be back.
Quick shipping, quick response times.
Good pricing, and my product was delivered in a timely manner!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

