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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I've been satisfied with all of my purchases.
Easy to navigate on the site. Wasn't sure of the quality of the products but was very happy with the items I bought. Excellent quality for the price. I will order again!
Product is great! Shipping/arrival time of your order HORRIBLE!
Took forever to finally ship
I love the prices and the products but the shipping can be long
I did receive my items but when I opened my package the shirts had black marks on them. I don't know if it was the bag they came in but when I washed them the mark was still on them
Great products priced just right. Fast delivery was also a bonus!
Have gotten all my cheer uniforms here
Safety, easy to follow directions, convenient, no stress or worries, simply amazing, thanks
I found the product I need from a simple search on the internet. Epic sports had the best price and delivered the product quickly.
EASY ONLINE ORDERING
Very great experience, thanks
I paid for the faster shipping with an expected delivery time of Thursday. My jerseys did not ship until Thursday and arrived Friday. I realize it was just one day, but the expected delivery date was what I was planning on.
The jerseys were nice quality!
Great prices, great products
Great jerseys for a price you won't find anywhere else
Shopped many times here and always good price and good product
Great overall buying experience
Quick and Simple. Exactly what I needed!
Great 5 stars. Epic always delivers top notch service with high quality products. I recommend them all the time.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

