Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
EASY ONLINE ORDERING
Very great experience, thanks
I paid for the faster shipping with an expected delivery time of Thursday. My jerseys did not ship until Thursday and arrived Friday. I realize it was just one day, but the expected delivery date was what I was planning on.
The jerseys were nice quality!
Great prices, great products
Great jerseys for a price you won't find anywhere else
Shopped many times here and always good price and good product
Great overall buying experience
Quick and Simple. Exactly what I needed!
Great 5 stars. Epic always delivers top notch service with high quality products. I recommend them all the time.
Found a reasonable jacket for my girls
Very satisfied with everything!
All went well. Thanks
Good product at good price
The product selection is wide and diverse.
I ordered and checked out then they sent me an email and said they were out of stock.
I ordered 2 skirts in 2 different sizes. I wasn't able to get one of them because it was not in stock.
Exactly what I needed when I needed it.
I love the overall great options when visiting your site. You are my first stop for our teams must haves.
J
Wonderful pricing and amazing customer service!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

