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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Pants were not true to size. Fit is way too big.
The only issue we had was our order was flagged for security measures and with us being an organization we had to provide documentation of who we were. Thankful for that extra security measure.
Mobile version is not the best
I love Epic Sports. I have used for several years and always happy
Easy to use, good product which we've ordered before.
Everything was quick and easy. The items were just larger than expected and won't fit
The shopping experience was quick and easy. The product actually arrived sooner than expected. Thank you!
Your sizing chart said Youth sized wristband playbooks would fit my 12u softball teams arms but they are too small for most of the girls on the team. Only the smaller girls do they fit which I only have 2 of so 10 of these won't fit anyone. I would reccommend changing this on your sizing.
Was referred to Epic sports to buy volleyball jerseys for our club team and found a great selection and prices. I received the order as expected and good quality. Very pleased!
Epic is great! I love the great deals!
Easy
Na
Company has alway been prompted with delivery.
Great product at a 3rd of the price and zero issues with shipping. I will do business here again.
I ordered Under Armour softball uniform jerseys (they were a close out deal so they were a great price.) I understood that being a close out deal there could be a slight variance in color, however when the uniforms arrived they were two totally different colors. I ordered 17 total jerseys 12 were charcoal grey (the color pictured on Epic's website) and the remaining 5 were a pale, light silver. In addition the buttons on the shirts were completely different. One were flat, matte grey while the others were pale, shiny silver. When I called saying I needed 3 shirts that were the same color as the grey they said they couldn't do anything.
Excellent quality, GREAT customer service!
I've been satisfied with all of my purchases.
Easy to navigate on the site. Wasn't sure of the quality of the products but was very happy with the items I bought. Excellent quality for the price. I will order again!
Product is great! Shipping/arrival time of your order HORRIBLE!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

