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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Everything went really fast and all appears to be correct.
Fast delivery...
Great prices for name brand equipment!
Easy start to finish!
Always pleased with my order!
Found the item I wanted and it was at a great price
Great shopping experience. Will definitely order from Epic Sports again!
Did not take near as long to receive as quoted on the estimated delivery time.
Great
Great Experience and love the products!
I have recommended Epic Sports to 4 people just in the last week. I love Epic Sports!
Item did not arrive on time. Was refunded expedited shipping.
Product great. Paid extra for 2 day shipping and only 50% of the order arrived in two days.
Smooth transaction on 14 pairs of hot pink socks for the whole team. Socks look great for such a good price!
I have recommended this website to so many people because I've always gotten great products at fantastic prices
I ordered a product that was extremely oversized. It read 39-42in waist and instead it was 43' at rest. When called for possible replacement. I was told I would have to pay to return and for new one going out as if I ordered the wrong size. (I originally ordered with 2-day shipping also). Then when calling customer service I was told I could send a pic and of oversized it would be sent to manufacturer. Cody then told me that he said he would send the pic only if he thought it was oversized and needless to say, he didn't. And then he said he was the general manager and no one else speaks to customers so I couldn't get someone higher up. I work with the public day in and day out. I give excellent customer service, I expect the same in return from any company.
Love tour prices and quality just wish shipping was so outrageous
As a first time Epic Sports shopper I was pleased to find such a great selection of products along with quality. To get a feel for the company and products I chose a random selection of closeout items. I received all but one item that did end up out of stock. All items I received were of great quality. I plan to shop with Epic again.
Love shopping with Epic.
The products are good, shipping time was longer than I expected and than I paid for.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

