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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Loved everything I bought and came VERY QUICKLY!
Sizing for A4 youth shirts was a little off. Sleeves were short.
Fast shipping thanks!
Fast shipping and quality
I am continually impressed by this site and it's products. This past order didn't meet my satisfaction. One set of items were the wrong color abs the other items didn't look like the photo. I am going to see if u can still use them.
Great product & fast delivery!
(Order placed on Feb 16) I received this survey on March 2, and the survey told me to do this review in 24-48 hours if the shipment hasn't arrived. It's close to 9pm on March 5, and I still didn't receive anything. For quite a few pieces of clothes I purchased and a relatively high shipping charge, I believe I deserve a much faster shipment.
It was quick and easy
It was easy and convenient
Initially sent wrong number sizing on front of jersey the first time but super easy to deal with when calling CS. Had me a new jersey delivered within the next 4 business days. Overall great experience.
Good quality and best prices out there
Great selection & price. A bit disappointed in the estimated arrival time. The belts did seem a bit cheap.
Sent shirt to a friend
Great
Would have liked the ability to put text (team name) on the front with small numbers on the breast pocket.
Quick Great Prices
Overall very nice.
Good
It was great. Shipping was not on the fault of you, it was FedEx. They changed the delivery date 3 times. I have the screen shots of all the dates. They had horrible customer service
Everything went really fast and all appears to be correct.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

