On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I have been reaching out to epic since original delivery date on 3/1/19.
It is now 3/6/19 and order has not shipped yet. The average wait time for each call is 24-30 minutes.
I explained that items were supposed to go with me abroad and epic still refused to expedite shipping. Good prices - if your willing to accept items, when ever they feel like sending. If u have ANY SENSE OF URGENCY, or NEED IT BEFORE A CERTAIN DATE - look elsewhere for sure.
Good prices and quick processing and shipping.
Love epic sports! Prices are always amazing and products are great quality! I ordered matching top and bottoms in orange for my son for a school event and it worked out great!
Satisfied delivery came earlier than expected
Easy checkout, the product was good quality and good value.
DON'T buy anything from here. I was missing an item from my order and after trying to contact them without a response and finally sitting on hold for 30 minutes, I was told they would investigate to see if I really didn't get it.? When I asked why I wasn't trusted as their customer, Max flat out told me "the customer is not always right." Also, I have to pay return shipping plus a restocking fee. Then when I asked for a supervisor, he was just as rude and told me he "was sorry if I had received Max's comments the wrong way."? It is my fault. Ridiculous.
My shopping experience was great! No problems at all
Great website. Easy ordering.
Experience with previous products.
Good product, great price.
Great site with all my family's needs. One stop shop.
Fantastic, will utilize more.
Everything I get is always a great price, great quality and also delivered on time or before.
Loved everything I bought and came VERY QUICKLY!
Sizing for A4 youth shirts was a little off. Sleeves were short.
Fast shipping thanks!
Fast shipping and quality
I am continually impressed by this site and it's products. This past order didn't meet my satisfaction. One set of items were the wrong color abs the other items didn't look like the photo. I am going to see if u can still use them.
Great product & fast delivery!
(Order placed on Feb 16) I received this survey on March 2, and the survey told me to do this review in 24-48 hours if the shipment hasn't arrived. It's close to 9pm on March 5, and I still didn't receive anything. For quite a few pieces of clothes I purchased and a relatively high shipping charge, I believe I deserve a much faster shipment.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members