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EpicSports

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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Kristi M.
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Prices look great
March 7, 2019

Prices look great. I wish there were better product descriptions... ie: length of pants. The box was delivered ripped and smashed down, but all of the products were in perfect shape.

Date of experience: March 7, 2019
CRISTOBAL R.
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Good products!
March 7, 2019

Good products!

Date of experience: March 7, 2019
Jessica G.
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Easy to navigate through everything and not a ton of hey buy this too and oh we have this. Very nice to get what I want and be done

Also I was so pleased on the speed of getting order together and shipping and delivery I was expecting to have it in a week or so and it literally came in a matter of days after ordering. Definitely will keep this on my shopping list of places to go to.

Date of experience: March 6, 2019
Jason T.
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The price for the baseball bags were very reasonable and were shipped within a few days. I was very pleased with the service I received.

Date of experience: March 6, 2019
Melinda E.
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The shopping experience was flaw free, the items were delivered as expected and were as described and the prices were excellent.

Date of experience: March 6, 2019
vince c.
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I know you are looking for a higher rating than I am giving, but it would be dishonest to rate my experience any higher than 2 or 3.
I am sorry to order during your busiest time, next time I will try to order during your slower periods. During your busy times I suggest some temporary help to get you through your season.
I don't know if I will continue to do business with your company or not. Maybe you can provide me with your slow season and I'll try again.

Date of experience: March 6, 2019
Sarah G.
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Great price
March 7, 2019

Great price. Speedy delivery

Date of experience: March 6, 2019
JOSE M.
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I will keep buying from your company
March 6, 2019

I will keep buying from your company

Date of experience: March 6, 2019
WOODRIDGE l.
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It was good
March 6, 2019

It was good

Date of experience: March 6, 2019
Dee M.
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Awesome product so far
March 6, 2019

Awesome product so far

Date of experience: March 6, 2019
woodrow s.
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Pretty happy
March 6, 2019

Pretty happy

Date of experience: March 6, 2019
CRYSTAL L.
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Easy to pick and order
March 6, 2019

Easy to pick and order

Date of experience: March 6, 2019
Harold L.
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Great products at great prices
March 6, 2019

Great products at great prices. Buy with confidence.

Date of experience: March 6, 2019
TIMOTHY K.
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Quality not as good as expected
March 6, 2019

Quality not as good as expected. "ALL" of the items arrived together in one small box. The items (jerseys and hats) were CRAMMED into the small box together causing the hats to be deformed! Six (6) of the fourteen (14) jerseys heat pressed lettering was all crunched and sticking together. Haven't even worn or washed the jerseys yet and the parents are having to try and re-attach the lettering! Prices and selection are great...but beyond that...not pleased!

Date of experience: March 6, 2019
CONRAD L.
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Great experience and easy to order
March 6, 2019

Great experience and easy to order.

Date of experience: March 6, 2019
JESS R.
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Perfect socks for my team at just the right price.

Date of experience: March 6, 2019
Paul T.
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Always easy and priced right!
March 6, 2019

Always easy and priced right!

Date of experience: March 6, 2019
SHERRY S.
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Easy site to find and submit order
March 6, 2019

Easy site to find and submit order. Good price & free shipping definite plus!

Date of experience: March 6, 2019
New York
1 review
1 helpful vote
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I have been reaching out to epic since original delivery date on 3/1/19.
It is now 3/6/19 and order has not shipped yet. The average wait time for each call is 24-30 minutes.
I explained that items were supposed to go with me abroad and epic still refused to expedite shipping. Good prices - if your willing to accept items, when ever they feel like sending. If u have ANY SENSE OF URGENCY, or NEED IT BEFORE A CERTAIN DATE - look elsewhere for sure.

Date of experience: March 6, 2019
JOEY M.
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Good prices and quick processing and shipping
March 6, 2019

Good prices and quick processing and shipping.

Date of experience: March 6, 2019