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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Prices look great. I wish there were better product descriptions... ie: length of pants. The box was delivered ripped and smashed down, but all of the products were in perfect shape.
Good products!
Easy to navigate through everything and not a ton of hey buy this too and oh we have this. Very nice to get what I want and be done
Also I was so pleased on the speed of getting order together and shipping and delivery I was expecting to have it in a week or so and it literally came in a matter of days after ordering. Definitely will keep this on my shopping list of places to go to.
The price for the baseball bags were very reasonable and were shipped within a few days. I was very pleased with the service I received.
The shopping experience was flaw free, the items were delivered as expected and were as described and the prices were excellent.
I know you are looking for a higher rating than I am giving, but it would be dishonest to rate my experience any higher than 2 or 3.
I am sorry to order during your busiest time, next time I will try to order during your slower periods. During your busy times I suggest some temporary help to get you through your season.
I don't know if I will continue to do business with your company or not. Maybe you can provide me with your slow season and I'll try again.
Great price. Speedy delivery
I will keep buying from your company
It was good
Awesome product so far
Pretty happy
Easy to pick and order
Great products at great prices. Buy with confidence.
Quality not as good as expected. "ALL" of the items arrived together in one small box. The items (jerseys and hats) were CRAMMED into the small box together causing the hats to be deformed! Six (6) of the fourteen (14) jerseys heat pressed lettering was all crunched and sticking together. Haven't even worn or washed the jerseys yet and the parents are having to try and re-attach the lettering! Prices and selection are great...but beyond that...not pleased!
Great experience and easy to order.
Perfect socks for my team at just the right price.
Always easy and priced right!
Easy site to find and submit order. Good price & free shipping definite plus!
I have been reaching out to epic since original delivery date on 3/1/19.
It is now 3/6/19 and order has not shipped yet. The average wait time for each call is 24-30 minutes.
I explained that items were supposed to go with me abroad and epic still refused to expedite shipping. Good prices - if your willing to accept items, when ever they feel like sending. If u have ANY SENSE OF URGENCY, or NEED IT BEFORE A CERTAIN DATE - look elsewhere for sure.
Good prices and quick processing and shipping.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

