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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Overall great experience.
Some times site is difficult to manage.
I wear XL, when I called in my order I so stated that but what was available was AL, I asked does the chest protector come in XL the person that took my order said she didn't know, I asked will an AL fit me, she didn't know, I got the Al and it doesn't fit, come to find out they do make it in XL but YOU don't have it XL, and now it's a major headache trying to send it back.
I have had a great experience, and the products received were exactly what I needed.
Way too many follow up emails but good product and good price. I know what I have in my cart and don't need to be reminded twice a day.
Love this place and all the deals!
I was in desperate need of some socks and somehow I found epic sports. The prices were very reasonable and I was happy with my purchase. I was also happy to receive my order in a timely manner. Thank you!
Great!
Great experience! Will shop at epic sports for al sporting apparel from now on!
FAST AND GREAT SERVICE!
I placed an order on Thursday 3/14 for items I needed on 3/21. I looked at the estimated delivery dates to make sure I chose the right shipping based off the order shipping within 1-2 business days. I called this morning because my order is still "in process" and not shipped to find out the status of my order shipping and was told they USUALLY ship in 1-2 days but there was NO GUARANTEE that is would ship in 1-2 days and my order is still being pulled from the warehouse. I explained I needed to cancel my order because I have to have it tomorrow and since it has not even finished processing and no guarantee it would ship today I would need to find somewhere else to overnight my order that does have a guarantee. I was told that I could not cancel my order and get a refund because the warehouse had started pulling items that I would have to wait until they shipped to me and then call to get a refund authorization prior to sending back and then it could take as many as 30 days to get a credit back to my credit card. I will never order anything from this company again! I would rather pay more to get my product when expected that it to still be processing at a company that will not credit you back for items they have not even shipped to you! I did not order anything customized or special made so there should not have been any issues. The worst thing was both the customer service agent and manager were extremely rude and condescending! Worst experience ever!
Love the prices
Epic sports is consistently where I find the best deals on quality sports gear. And they print in-house!
Great, easy
Excellent pants for a great price!
Happy with product not happy about paying for rush delivery and having to wait four days
Muy bien todo
Great prices,great service and delivery
First time I called CS, the lady was rude and could care less about my issues with the order. The second time I called CS, the gentleman was very helpful and resolved my issues.
Not sure of the lady's name I spoke with first,but if you keep track of CS calls about a particular order, you can look up my order # and find out who it was. She has no business being a CS rep.
The equipment came faster than expected and exactly as advertised
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members