EpicSportsReviews 30,914

I'm sure you hear this all the time but I want to take the time to express my concerns and horrible experience I've had. I ordered the baseball pants to begin with but the pants did not fit (my fought). I then proceed to return those pants that were the wrong size which I had to pay for shipping. I was then informed that I would need to go ahead and pay for new pants if I wanted the correct sizes in the timely manner. (so I would get the pants before my tournament). I got the pants in a timely mater but they were the wrong size, which does me no good to even have them. I called the call center and was placed on hold for an hour before I finally got to talk to a Max that explained to me that I would need to send him a pic of the pants to prove they were the wrong size so they can start an investigation. I escalated that to a supervisor to see if they can go ahead and get the new pants shipped (correct size) but he explained there was absolutely nothing he could do. So I asked how long would the investigation take, he says 24-48 hours and we should have you some more pants on the way. I emailed max two days later no return. Two days after that I emailed again, no return. Three days later and I call the call center again. I was placed on hold for now one hour and 12 mins and still counting just for someone to tell me max no longer works there and that christy has my case. All in the mean time nothing has been solved I'm out of pocket over 200 dollars wasted weeks of my life and still don't have the correct pant sizes. Now I'm waiting on a return label which was supposedly sent out at 5:30 last night which I never received I no longer want the pants and demand a full refund. I will no longer do business with this company.