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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Estimated delivery time and shipping updates were erratic and but otherwise everything was great.
I would like faster and cheaper delivery prices. Not much to choose from and it took about 2 weeks.
I ordered for my travel baseball team. All the items I ordered were delivered on time. The quanities and sizes were all correct and you can not beat epicsports.com pricing. I searched all over and they have the best pricing. I will be using them every year now that I know about them.
Size ran bigger than expected
Quick turn around on the order. Product as advertised.
Delivery time was a little slow bit other than that, good experience.
Several orders over the last several years. Yet to have a negative experience.
I enjoy the prices and wide variety of items available. However the shipping system they use is horrible, they have vendors ship to them then ship to you when the vendor extending the waiting period for the customer. I placed 2 orders a week apart and the 2nd order was received before the first. Never consistent. They should allow their vendors to direct ship all items that they do not have in their warehouse.
Happy with my purchase
"Mesh" should be part of the name of any mesh shirts.
Our package was scheduled to be delivered on March 21 (paid extra to guarantee delivery date). The package did not arrive on scheduled date. I attempted to contact the company twice via the customer service email address in the shipping info they sent me and received no response. The package finally arrived on March 25... 4 days late. The baseball pants we ordered were needed for a game on the 25th and did not arrive on time. We were very disappointed not only in the delivery date being wrong (off by 4 days!) and not receiving any response from emails sent. Will NEVER use this company again.
We paid extra for shipping for a 3 day turnaround and it came 8-9 days later with no refund for the extra shipping.
I emailed multiple times with no response
Then called in and waiting for a long period of time to speak with someone
Our team ended up playing a tournament with no wrist play book bands
Great shirts. Good pricr
...
Great except order came in faulty logo placed too high on shirt And too far left in shoulder contacted customer service no response so far
It was easy to order and the product came quickly.
Got what I expected in the time frame I expected it.
Products were exactly what we wanted. Great site. Thanks!
I am happy with my order!
Very easy to order. No problems!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members