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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I enjoy the ease of ordering with Epic Sports
Great price... great product. Came in reasonable time. I'll order from there again.
My purchase did not show up when It was supposed to and when I called to check status I was on hold for over an hour. I didn't even receive an emailed confirmation of shipment with tracking number until after I received my purchase.
The delivery was received on the day promised and arrived in perfect condition
Product specification, price and delivery time is a good experience.
I felt like the availability of customer service really lacks. It could possibly frustrate and turn customers away especially for clubs who are seeking large orders. Since this was our first order your system automatically held the order for confirmation and because this was a tight time frame order we needed this processed within 24 hrs. I attempted to reach out to your customer service team 2 days in a row sitting on a wait queue for nearly 1.5 hrs before I decided to hang up. Each time I was placed in a queue and even when I left a message to reserve my queue spot I didn't get a call until the next day when I was not able to get to the phone. The process started all over. Frustrating.
Product was exactly what I expected.
Some of the socks pairs were 2 different sizes.
Everything is all good.
Great experience! Fast shipping and great prices. Two things everyone needs in their life! Thanks!
GREAT Service and GREAT products!
Web site easy to navigate. Prices are really great!
It was easy and had so many options that I couldn't get at a regular store.
It was a very fast delivery, easy and convenient website and I purchased a very nice quality bag.
Great Web Sight and awesome prices.
Expensive shipping prices.
Estimated delivery time and shipping updates were erratic and but otherwise everything was great.
I would like faster and cheaper delivery prices. Not much to choose from and it took about 2 weeks.
I ordered for my travel baseball team. All the items I ordered were delivered on time. The quanities and sizes were all correct and you can not beat epicsports.com pricing. I searched all over and they have the best pricing. I will be using them every year now that I know about them.
Size ran bigger than expected
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members