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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Price is high - but quality and delivery is great
AWESOME!
The price of the item was decent it was the amt of shipping that I felt was ridiculous. Shipping was more than the actual item.
The length of time from order to delivery was just longer then I would of liked.
I was overall satisfied with the product/price. However, I paid extra for shipping and did not receive my order on time. It was supposed to arrive on a Friday, but was not delivered until the following Tuesday.
Is my first time buying and I signed up but didn't receive a discount.
Responded in a previous email
Shopping and delivery were great. I bought 2 pair of youth s pants and 2 pair of youth xs and the only difference was the waist size. The length differences were only about 1 inch. The fabric was of great quality but it needed Velcro sizing in the legs. After looking a little more I think there were other brands for about 10 dollars more. I guess some fault of mine for assuming they came with it
User friendly app
I paid extra for shipping because I needed it sooner than standard shipping then I received it way before I was suppose too, so I feel like I was charged extra and would have gotten it in time anyway.
The products are always great. Delivery is only area that could be improved
Good experience. Easy to purchase. The product quality and prices are excellent.
Great!
I called to try to add to an order and they never called back.
I enjoy the ease of ordering with Epic Sports
Great price... great product. Came in reasonable time. I'll order from there again.
My purchase did not show up when It was supposed to and when I called to check status I was on hold for over an hour. I didn't even receive an emailed confirmation of shipment with tracking number until after I received my purchase.
The delivery was received on the day promised and arrived in perfect condition
Product specification, price and delivery time is a good experience.
I felt like the availability of customer service really lacks. It could possibly frustrate and turn customers away especially for clubs who are seeking large orders. Since this was our first order your system automatically held the order for confirmation and because this was a tight time frame order we needed this processed within 24 hrs. I attempted to reach out to your customer service team 2 days in a row sitting on a wait queue for nearly 1.5 hrs before I decided to hang up. Each time I was placed in a queue and even when I left a message to reserve my queue spot I didn't get a call until the next day when I was not able to get to the phone. The process started all over. Frustrating.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members