Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The website needs to add info about the fit is sizing! The 3xl t shirts I ordered were like a 2xl fit and the 4xl fit like 3xl. I waited 55 minute on hold to try and process a return and was disconnected and when I tried to call back the line was busy. This is poor business ethics and I will never order from Epic Sports again. I plan to post this on Facebook also so other people know what to expect. Please contact me vial email if you want to correct your poor customer service!
Paid $40 extra dollars to get 2 days shipping and took over 2 days after leaving the warehouse to get to me. Definitely not worth the extra cost. If a customer is ordering 17 sweatshirts you would think that would be first priority get it out quicker and to the customer. Overall sweatshirts were great.
It was a fine experience.
Faster delivery than estimated
Great service and quality products
Sizes are very off.
Ordered a Youth XL for my 11 year old.
Its was 4' to long for my 6'2' 15 year old.
Awesome service and great prices...
3 different deliveries,different times,but over all great timing received right away Thank you
Great price, nice products. Shipping costs were too expensive... which will lead me to use a different vendor if I need something quick
I wish the style she wanted was in stock, but our season starts later then most of the country and I didn't order early enough to allow for backorder shipment or to get it while it was in stock.
Would be 5 stars, but glitch during ordering process.
Quick and easy. Hopefully I get my shipment on time :)
Very good, I like it very much good product good price.
The quality is great and my experience was so easy.
My only wish is that the colors in the pic were closer to what I received. I actually received the color I wanted "royal" but it looked almost baby blue in the pic on the site and I had to hold out faith that it was gonna be right.
The items I ordered are exactly what I needed/expected. The only upset is that the no-rush 10 day shipping was $2 more than my total order. Other than that I love everything I've ordered from Epic Sports.
Great service, Product well made. Price was excellent!
I was very happy with the order.it was priced well and it arrived on time. Good quality
I'll be buying again.
Great product for a great price, quick shipping
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

