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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I received everything I ordered and everything was of good quality and fit great.
The shirts looks like they ran small but when the kids tried them on, they fit.
Took a long time to be delivered. I'm thinking if I should ever order from u guys anymore.
Not what I thought it was way to small looks like for a baby doll
The quality and feel is great. Got them for a trio of wrestling coaches and all were thrilled with the feel. Excited to sport them.
Everything was great. I have 3 items I need to return so as long as that isnt an issue I will continue to use Epic for all my sports gear!
Got some great closeout deals, and some nice value on regular priced items.
Smooth and helpful. When I had a bad quality logo the team made it look good. Always a smooth process.
I have received the replacement syringes for the ball repair. It still hasn't worked. Will try again soon
The soccer goal I purchased is perfect for my Grandchildren's backyard practice!
I found a very specific type of ball cap through an internet search and EpicSports came up as the only source. Having never heard of this company before, I went to the review section and saw overwhelming satisfaction with this online seller. The company's website is laid out very well and ordering was super easy. They even offered a volume discount for purchasing four the hats. I would definitely shop here again, the order fulfillment and shipping was fast, despite being halfway across the country. Great job!
Exactly what I ordered! And great turn around time.
We are super excited to use these jerseys for our intramural sports! They do seem to run a little small, but we think we can make it work and may need to get a few larger ones!
I love the look & feel of these shirts... this was the 2nd order I had to place, because everyone on my
Staff of officials wanted another one. And you can't bet the price of the shirts, "They Are Epic"
~Steven Tate,
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

