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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Good service
Jerseys were perfect! The material of the jerseys were really nice, a little stretchy which we all wanted. True to size! We loved the writing that we added to our team Jersey, came out perfect. We have already recommended EPIC SPORTS to everyone asking where we ordered from. We paid the extra money for rush delivery and we recieved them a day before the scheduled delivery. Thank you EPIC SPORTS! We will be ordering again!
Very good
Satisfied with the experience, however, I thought 10 days was a bit long to receive the item.
Happy with my purchase!
Shipping times are not seen till after order is placed and then it's three weeks there is nothing you can do but wait and hope it arrives
It arrived to me super fast and the engraving was perfect! Coach and kids loved it!
Overall experience was good. I thought the length of time it took to ship the products was long but they did arrive when estimated by Epic Sports. The quality of the shirts and hats were higher than expected. My son was happy with his gift.
I did email you that I needed different sizes but did not hear back from you. I am very pleased with your service but most of the items did not fit. Also you sent me two of the same color shirts. I ordered purple and then navy and got two navys. The white shirt I ordered is completely see thru I would like another color if possible. I dont want my money back would just like to make this order work for me. If I can exchange a few things I would be happy to continue shopping with you.
Size was a bit confusing...i'm a guy that takes a medium size but had to order AXL --- it worked fine just unusual
Love your prices and your quality
Great selections, great prices, most sizes available, some sizes do not make sense (AM usually means Adult Medium with a waist of 32 but in some cases the waist may be a relaxed 10.5/half which means what?)
My husband requested these shirts for work. He loves that they are lightweight and thin. Nice quality shirt and excellent price.
I love the quality of items at Epic Sports, but I was so disappointed to find out that the uniform we chose was a close out. Even more disappointed that the jersey was once discounted and then returned to full price over the 4 orders that were placed.
Excellent quality baseball jerseys - great value for the money, and the ordering and delivery process was very easy and efficient.
I really like the product for my youth football team.
Pretty quick and accurate delivery. Good quality clothing. This is my first order but won't be my last.
Easy site to navigate
Shipping is a little on the slow side, but everything else is wonderful.
Easily accessible and great prices for a physical education teacher like myself.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

