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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Delivery time was a bit slower than I expected.
Just what I needed at a good price!
The delivery was delayed significantly.
Once received, the stated size didn't match the actual size of the waste or length.
I called Epic and the phone system didn't recognize the voice or number entry over and over.
To return the items ended up costing more than purchasing.
Greatly disappointing!
Great prices!
Great gear at good prices. A little slow on the shipping.
I've ordered from them multiple times and they have always been excellent!
Website was easy to navigate, good selection of products.
Great price! Thanks!
Price was great and the quality of the hats were awesome!
Thank you your products are greet qwality & very good prices ED
Easy to search and find exactly what I need.
I returned 2 baseball hats. I understood and paid for shipping on items of 5.99 economy. When I reirned the items...I paid the post office $8 to ship it back. Your company then charged me another $5.99 shipping fee before reimbursing me. Why was I not reimbursed for shipping when I paid to get it shipped back tp begin with. If you are going to charge a shipping fee reimbursement...have the shipping be free returns, then charge a shipping fee upon reimbursement. As it is...I paid $30 for the hats and shipping...then paid $8 to return it plus $5.99 and another$2.50 restocking fee. Total of $16 to return a $30 order. That's awful.
Very high quality and a great price.
Not my choice
Easy to use website. Super fast shipping!
We received the helmet and it is too big. There was no order paperwork or number on the package to contact anyone for a return. The confirmation email for this was somehow deleted from the email. The package says it is from direct sports so i have no idea who to contact about returning this helmet that is too big.
Good service
Jerseys were perfect! The material of the jerseys were really nice, a little stretchy which we all wanted. True to size! We loved the writing that we added to our team Jersey, came out perfect. We have already recommended EPIC SPORTS to everyone asking where we ordered from. We paid the extra money for rush delivery and we recieved them a day before the scheduled delivery. Thank you EPIC SPORTS! We will be ordering again!
Very good
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members