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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I ordered from this place before everything went fine then I two more items recently and they only shipped one of my items the first time. They sent me another shirt(the item that was missing) to replace the one I never got and everything is fine now. Everything else about this site and it's brand is amazing I love the materials used to make the clothing the shipping issues were my only problem.
Sports socks were perfect and are holding up well. I am very pleased with the quality; colors are perfect, too.
Bought 4 of the A4 long sleeve crew. Nicely made, light weight, very comfortable. Delivered on time.
My kids specifically requested we get these medals for our annual elementary school Olympics again this year, because they love the design. And our budget loves the price. Thank you for the great experience and fast shipping!
Good experience. I though the logo would be stitched. I didn't read the description well enough. The logo is a little smaller then I had hoped, but it still looks good.
To be able to outfit the whole team for such a great price is amazing
I returned my original order because I selected the wrong size. The exchange went very smoothly.
The ordering process was very easy and I received the jerseys quicker than expected. They even threw in a few blank jerseys free to of charge.
Shipped a week earlier than anticipated! Thank you.
I have nothing but great experiences with Epic. All that I need for my sports business. Always helpful and always in stock
Thanks for all your hard work
Great price, easy to use website, items just like expected
Quick, accurate and professional. Quality is good as well
Been using Epicsports for years. Always deliver as promised. Consistently high service.
Great prices, shipping on time and have the products I'm looking for
Ordering was simple, product was very good quality, and the price for what we received was very good. We are extremely happy with this purchase
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

