Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Everything was great. Exactly what I ordered. The quality of the clothing and price is something that is hard to beat.
Got everything on time and in great condition. Could not ask for anything cheaper with this great of a product
Delivery was great! Boots are awesome and sturdy for any weather!
My only complaint is we paid for shipping by a certain date and it came a week later. They notified me the day that it was suppose to be delivered that it would be late.
Bought these shorts for a youth basketball team. Arrived quickly and were a great value. Only suggestion is beware the sizing chart instead stay to normal fit for the sizing.
Every thing was fine i just need a bigger hat.if i could return the one i could return the one i have every thing would be great.
The shirt was dirty. The rest probably happened in regards to shipping costs.
My order came on time. All custom work looks great. Looking forward to making another custom order soon. Thank you EPIC Sports!
Sweatshirts arrived in a timely matter and were exactly what we ordered. Great on size also.
Ordered item and was received a few days later, in enough time for Christmas.
I ordered from this place before everything went fine then I two more items recently and they only shipped one of my items the first time. They sent me another shirt(the item that was missing) to replace the one I never got and everything is fine now. Everything else about this site and it's brand is amazing I love the materials used to make the clothing the shipping issues were my only problem.
Sports socks were perfect and are holding up well. I am very pleased with the quality; colors are perfect, too.
Bought 4 of the A4 long sleeve crew. Nicely made, light weight, very comfortable. Delivered on time.
My kids specifically requested we get these medals for our annual elementary school Olympics again this year, because they love the design. And our budget loves the price. Thank you for the great experience and fast shipping!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

