Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very good price and delivery
Great socks.
Shopping experience was very good. I feel shipping could have been faster.
I love the prices you all have.
Great quality at a very reasonable price.
Great Prices for products that are more expensive on other sites.
Good prices
Easy to order, good selection
They had quick delivery and I am very pleased. Wish they would have more sales like the one I had.
Epic Sports is awesome to deal with and super fast shipping.
Bought shirts for my Daughter for work. They were perfect color & fit.
The batting helmets were great, one thing was the box they came in was open on the top. Someone could of just reached in and taken the helmets.
I loved the back brace included with the shoulder pads. I loved the fit and the price.
Love the products, just wish it did not take so long to deliver
In the package did come one of the products that I ordered.
E8599 Champro Agility Training Ladder
Only trophies and gloves arrived
GREAT QUALITY AND PRICES
The overall service was awesome and my order came very fast.
Got the shirts I needed. All arrived on time and survived the teens wearing them.
Great
I've been ordering my daughters softball items here, great fit and price.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

