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EpicSports

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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andrew l.
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Good
August 29, 2019

Good

Date of experience: August 29, 2019
Lloyd S.
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I have not received the entire order at this point. Still waiting on pink ribbon socks and have not received any updates on delivery.

Date of experience: August 29, 2019
ERIC W.
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Great deals and prices
August 29, 2019

Great deals and prices. A ton of options. Always the go to place for my kid's sports equipment.

Date of experience: August 29, 2019
STEVE P.
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Website is very user friendly!
August 29, 2019

Website is very user friendly!

Date of experience: August 29, 2019
Cherrell K.
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N/a
August 29, 2019

N/a

Date of experience: August 29, 2019
lucy p.
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Nice quality, will definitely be ordering more
August 29, 2019

Nice quality, will definitely be ordering more.

Date of experience: August 29, 2019
DAVID S.
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Na
August 29, 2019

Na

Date of experience: August 29, 2019
CASSANDRA R.
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All items true to size, no issues with fit or color. Prices are great for quality of items. I received items when they said I would so I'm pleased with that as well.

Date of experience: August 29, 2019
REBECCA J.
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Good
August 29, 2019

Good

Date of experience: August 29, 2019
California
1 review
1 helpful vote
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Expensive shipping and THEN they hold your entire order if one item is not in stock- but they don't tell you that, they simply change your ship date, THEN tell you that they din't know if you can take that ONE item off that is holding up the entire order that you need IMMEDIATELY! Super rude and unhelpful on the phone., I suppose that's what you should expect with the really low pricing. It's been over a week and they just changed my date to another two weeks out. SOOO upsetting

Date of experience: August 29, 2019
Charles W.
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My overall experience was great and I had no complaints.

Date of experience: August 29, 2019
JA X.
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I ordered the wrong shorts for one of my orders, and I returned them without any problems.

Date of experience: August 28, 2019
MWalt P.
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I was ordering volleyballs for the high school volleyball team that I coach. Because I paid with my debit card, my shipping address did not match my billing address. This caused a hold to be put on my order which could only be taken off by contacting Epic Sports by phone, only when I called, I had to wait for long periods of time, which I almost never had time to do. When I finally had time to wait more than 20 minutes on hold, I had to give my husband's date of birth in order to have my order taken off hold when that should have had nothing to do with an order for my school. It was a frustrating experience all around which caused a delay of almost two weeks on my order. However, I am thankful to have gotten my volleyballs for a great price. I just wish it hadn't been such a complicated process.

Date of experience: August 28, 2019
JOHN P.
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I could not believe the life saving work these guys did for me. I'm a screen printer. I had some issues with some of the shirts I was printing and needed to replace a few shirts. I went back to my usual supplier and they could not get the shirts here on time, nor did they have one of the sizes I needed. By absolute chance, I came across epic sports and they handled both issues. I was honestly skeptical that they would have the shirts here 3 DAYS EARLIER than S&S but they did it! I know it seems silly, but I was going in for surgery and literally would not be able to do the shirts if they were even one day later than quoted. I am honestly considering changing vendors all together. Thanks All!

Date of experience: August 28, 2019
JASON A.
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Quick shipping, low price
August 29, 2019

Quick shipping, low price. Good stuff!

Date of experience: August 28, 2019
Jim B.
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Ordered 20 soccer balls and 5 would not hold air
August 29, 2019

Ordered 20 soccer balls and 5 would not hold air. Really inconvenienced me with my practices

Date of experience: August 28, 2019
CELESTINA T.
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Great, picture availability on products!
August 28, 2019

Great, picture availability on products!

Date of experience: August 28, 2019
PurpleNurple O.
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Great prices, but higher shipping price
August 28, 2019

Great prices, but higher shipping price.

Date of experience: August 28, 2019
Vera Y.
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Great Product!
August 28, 2019

Great Product! Good Price! Fast Shipping!

Date of experience: August 28, 2019
Jodi R.
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Affordable shirts and they look and feel good
August 28, 2019

Affordable shirts and they look and feel good. We used a Cricut machine to make iron-on vinyl designs and they adhered great.

Date of experience: August 28, 2019