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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Sometimes shipping takes a little longer than I'd like, other than that my experience with epic sports is great.
Great products. Lasting well with multiple washings already.
Our school orders from you all Nevada Blue Jays Rosston Ar. Glad I can purchase shooters bshirts and softball stuff my daughter needs
I love ordering from Epic Sports. The prices are so much better than anywhere local in my town. The only thing is the shipping takes at least 3 weeks. I do wish the shipping with a little bit faster, like Amazon Prime.
The product was a good quality. Will order my stuff.
Great website and product selection
Fast service, nice products
Fast and easy
THE JACKET I WAS LOOKING FOR THEY HAD IN STOCK AND THE PRODUCT IS REAL GOOD.
IT WAS EASY TO PROCESS MY ORDER ON THE WEBSITE AND IT WAS SHIPPED TO ME IN THE
TIME FRAME ON TIME.
I had a very satisfactory experience
Ff gg
Great price and ahead of schedule delivery!
Very good except would have liked an exploded view that would show the texture.
Extremely happy with our purchase and products-will definitely order again
Great
Ordered new balance rain jacket and it was better than I expected. Great quality, great comfort..
Great pricing and easy site to use
Thank you
Great price's and fast service.
Was hoping that the lining was a little heavier,besides that,it is fine,especially for the cost
Awesome customer service after 2 of my jackets didn't come in they were replaced ASAP
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

