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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I read the reviews on this company before I ordered. They seemed to have a lot of positive reviews. However if you read the questions you see there is a problem. The items i ordered were the wrong size and customer service says i have to p, ace another order for that same amount then if they have enough inventory of the items that were wrong they will refund. Sounds like they want to double their take from me. Steal from me once shame on you...
Size was accurate. Like the quality.
I had a terrible experience last year, truly debated whether or not to order from them this year. However, we decided to give them another try and the order was just as promised.
Great items and fabulous prices!
I found purple and white women's jacket and pants at an incredible price. The quality was great and the girls loved the items!
Price is right.
It was ok, would have preferred, free shipping, which would have made it that you were close to the same as some other sites.
THIS ORDER TOOK TWICE AS LONG. I FEEL AS IF I PAID MORE FOR SHIPPING THAT TOOK LONGER TO GET TO ME. THE SHIRTS I RECEIVED HAD MANY PULL STRINGS, THEY LOOK AS IF THEY HAD BEEN STORED FOR A VERY LONG TIME. THE MAROON COLOR I ORDERED WAS MORE LIKE DARK PURPLE. THE ADULT BASEBALL TEE THAT WAS WHITE WITH ORANGE SLEEVES... THE WHITE PART WAS EXTREMELY THIN, YOU HAVE TO WEAR A WHITE UNDER SHIRT TO COVER UP A BRA. THE ADULT BASEBALL TEE WITH BLUE SLEEVES AND GREY MIDDLE WAS A 2X, BUT FIT LIKE AN XL. BOTH ADULT BASEBALL TEES WERE THE SAME SIZE BUT HAD TWO DIFFERENT FITS.
Product was as advertised.
Have bought many items form Epic each time has been very easy.
Always good inventory, quality and prices
Great shopping experience and fast shipping. The product I had purchased came in a carrying bag which the zipper broke with the first use. Other than that the soccer goals I had purchased has held up so far (2 weeks of games in).
The youth sizes were perfect. The adult sizes seemed to run larger than the kids can wear even thought they are larger youth.
The experience was easy. We have been ordering for years from Epic because of the low prices and quality equipment.
I always find just what we need from socks to Jerseys to pants. No matter what sport we got going on. I enjoy shopping with Epic Sports.
Thank you for always having what we need.
Zx
The shin guards are oddly wide. But the futsal balls are great. I am always happy to shop at Epic.
Fast and easy
The shirts are very comfortable and so far hold up well.
The product is exactly what I wanted and as described on the website. However, three of the ice packs had already been activated so they are useless. I don't like paying for product that I can't use.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

