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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Awesome purchase experience as ALWAYS!ππΌπ€© I buy ALL of my personal apparel from EPIC SPORTS.& advise all my friends to do the same.ππΌ
I purchased these coach jackets before. I liked mine so well I wore it out. Thank you for a nice product and thank you for using UPS to deliver it.
All items were outstanding. Shirts, bags, back packs and Jackets. Everyone loved the items.
Epic sports was easy to work with. We had to return them because they didn't fit.
Ordered the Epic Sports brand of baseballs to compare with the Diamond brand. After of a few sessions of using them in the batting cage, they have held up very well! They're half the price of the Diamond brand! The only difference that I noticed is that the Diamond balls have slightly better grip, but in my opinion not enough to pay twice the amount.
We ordered the hoodies for our baseball team with numbers pre-printed on the back. The quality of the hoodies and fit are excellent. Our order came quicker than expected, even though we paid for expedited shipping.
Quality items, prompt shipping. Bought more in different colors this time.
The baseball pants that we ordered are a perfect fit with great quality. Will definitely order for next season again.
Package was delivered on time but somebody had my mail?...I ordered 2 shirts with a custom print. One of them came out really good, the other was decent but that was my fault for using a bad photo but it's still hard! Can't wait to rock em when it's warmer. Will definitely be ordering some more when I get more ideas.
We got some great looking shooting shirts from Epic. The screen printing was flawless & delivery was fast! Very impressed!
Great sports wear and I'm in two religious organizations and probably will decide to make a bulk order in the coming months. I have a meeting in Columbus Ohio in April and meeting in Atlanta Georgia in July. I'll keep you posted. Thank you much
Good customer service easy web sight to navigate no problem placing my order
Comfortable light jackets. Easy ordering and quick
I could not be more excited with the jacket! The color is perfect. The shipping was so fast and the quality is fantastic.
I order a couple goals and some official handballs. The prices were great compared to anyone else. The handballs were the real deal, great quality at a good price. Overall delivery didn't take too long. My only issue is that one of goal's boxes had a hole that allowed a connecting rod to slip out and go missing during transit. The other goal was fine; we've had to play half court while I try to sort out the missing rod so that we can get the other goal in action.
Packaging damaged, item inside has flaws. Difficulty trying to access return/ replacement. Emailed but never got answer to how to proceed. I have previously ordered item without a problem.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

