Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Order hats and always great every time i order them will order again in future
I've order from this company for over 5 years and ever time it is a great experience! I have used them for my travel teams, High School programs, various sports, various seasons and it is always great!
Epic sports has a big selection of apperal at a great price. I really like the fact that there was no minimum on the hat that I wanted to test before placing a big order. The shipping was fast and I had a great experience with them.
Product was delivered as promised and the experience was easy
The kids love the flannel pants in their school colors. Good prices and fast shipping!
I needed some uniforms for the team fast, and they arrived in time and just ad I ordered them.
These are good quality hats, the front of the hat is a little bigger than other brands but they're well made and comfortable.
Great value and easy to order in bulk or singles. No shipping issues.
I sent an image that wasn't up to par for printing, they noticed and fixed it. My shirts turned out great, will use this company again in the future.
Was delivered before delivery date and the bats were great quality.
Great shirts for everyday work. 100% cotton. Good sizing. Good colors. Good value!
Great experience placing my order and in memos with delivery.
Was missing 1 cap, hope to hear of fulfillment soon.
Very good; order arrived very promptly and in good shape. I was very satisfied!
The site is very is to use. I think the shirt will be enjoyable.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

