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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Super cheap great quality my cheerleaders loved the uniform.
Awesome!
Great value for the products ordered.
Slow on delivery time...
M
Unfortunately, colors were not as expected
Good
Love the deals from epic sports
Great price and communication throughout the process
Delivery is slow at times, but well communicated. Get a LOT of status emails to confirm the same date. More communication is better than no communication, thats for sure.
Hockey jersey is heavyweight - and a steal at this price.
Very complete contact on all steps of the process. Have ordered multiple times always great products and timely
Great price and great quality on these jackets. Shipped on time and received earlier than expected.
They lied and told me return shipping was free. Also didn't tell me there was a restocking fee. The manager hung up on me when I disagreed with him.
Great price and shopping experience!
Please stop emailing me. I got the items and they are good thank you but the amount of times I've gotten emails from you guys is crazy!
It's nice to have a lot of products and colors with good quality.
It's first time for me, waiting for my order.
Good product and price and shipping time was reasonable during the holiday season.
Great PRI
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Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

