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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Great price and shopping experience!
Please stop emailing me. I got the items and they are good thank you but the amount of times I've gotten emails from you guys is crazy!
It's nice to have a lot of products and colors with good quality.
It's first time for me, waiting for my order.
Good product and price and shipping time was reasonable during the holiday season.
Great PRI
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Yeet
Overall experience has been great. Prices and size availability makes it easy to fit a youth team. They also work with tax exempt organization.
Order arrived quickly. My son was delighted.
Ok,.
Great
I was able to navigate this site with ease.
The shopping process was very easy and fast.
Good experience and good product
Customer service needs better training on chat. Loooooong periods of silence, Reps should check in way more frequently with customers. Rep couldn't find my order and account with any of the info I provided straight off the email and invoices. More than a 5 min lull where I was having to constantly check in with rep & they basically said oh yeah i'm waiting for you to find the right info.well why didn't they ask me/tell me that? They asked for information that I had already sent "above". Then when I told them that the other rep had found my info very quickly with the same info I provided, they responded with "I already have your account info up". What? Well then clarify what the heck it is you need from me! Soooo very frustrating! Worst customer service I've experienced in a very long time.
Good experience products were better than advertised. Definitely recommend.
Wanted to buy more but delivery time would be after xmas
Thought there should be free delivery at a certain dollar amount
Great selection for my grandkids.
Great quality for a great price. Thank you
I had an issue with the wrong size being sent, I was very satisfied with how epic sports handled my problem. I would order from them again
Third purchase, great prices and wick deliveries
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members