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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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A OK!
Richardson price is awesome
Great socks.
I'm ADDICTED!
Great quality for great prices. Figment guide was perfect. Shipping was slower than expected.
Still, a great place to buy gear!
Fast shipping. Great selection.
Pro's: I like the apparel that I ordered. In between two different orders, I purchased something like 5 or 6 hoodies (etc) and my picky 18-year-old son loved them all. Thanks!
Con: 11 days out from Christmas and I had to pay a decent amount extra to make sure it got here before then. Too much.
Have bought multiple orders from Epic from small to large orders. Have had excellent service every time.
Not a problem ordering on line thank u.
Great experience! Quality item - was a gift for my Mother - a die-hard Yankee fan!
Shirts were very nice. Delivery is longer than most places
Great experience! Thank you
You guys rock... so far (let's see when the shipment arrives ;)
Love the price and the ease of ordering
Super cheap great quality my cheerleaders loved the uniform.
Awesome!
Great value for the products ordered.
Slow on delivery time...
M
Unfortunately, colors were not as expected
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

