Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have no idea which order were talking about. So, maybe your questionnaire could include that information.
Love those shirts
Easy to use
Good company to work with
Reasonable fast and easy
My girls are very happy with their cheer bags that I got for them.
Good company to deal with. Keep up the good work folks.
TL
All the prices are good but the shipping it's expensive and delivery too late.
Came way bore I expected. I would like more information on how to purchase in bulk.
Easy ordering...good communication...fast delivery.
Epic Sports is very easy and accommodating to work with. Their prices are great, shipping is fast and they are very helpful with any customer services issues.
This was quick and easy shopping. I hope the reviews and description of the items I purchased are correct as they are being purchased for homeless kids.
I was thinking I was ordering pants that a women could wear but they were actually for me. Also, the price was misleading as with shipping the price was more than twice the original price.
Great. Easy to find products and to order.
Very easy
Perfect transaction. This was for my husband, and he loves it!
They have a great variety of baseball items at a low price.
2nd time ordering from epic sports and has always been an easy process. Look forward to the next time.
Great product with fast shipping.
A OK!
Richardson price is awesome
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

