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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Item arrived within the time specified.
The embroidered numbers on the front of the bags we paid for were extremely skinny and much smaller than expected / shown on the site. Options for sizes, fonts would have been good. Along with a proof to approve the final look.
Pretty good. The customer service was helpful and I felt they went above and beyond. Have not had any issues with my order
I love ordering from here. They are fast in shipping and I've never been disappointed in my orders.
Good experience, had a question about the product up front and got a quick reply. Item arrived quicker than expected and medal was as described.
We were very happy with the price and quality of the baseball jacket that we purchased!
As always, very satisfied.
It was annoying that I made an order and not until a week or two later, I get an email saying an item was out of stock.
Great service and products for the price!
Thnaks
Great place to purchase gear and gloves.
Epic Sports always has the best deals on the Best items. The closeout section is amazingly stocked with goodies.
Good product. Nice weight of material. Quality stitching.
Super friendly customer service and great products
Ease of order & Good Pricing
Fast and easy! Great price
Surprised there was not an offer of free shipping during the holidays. Items arrived after Christmas, but I did not return them due to the restocking fee and self-pay shipping on returns. Not worth it.
We needed lacrosse nets. You delivered them ahead of schedule! Was a pleasure doing business with you.
Great product extremely fast service.
Very excellent service
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

