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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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By far the BEST website to shop on!
Always love shopping with Epic Sports. Returning Customer!
Exactly what we needed at a great price
Very good service
Shipping time was super fast and products were great for price
I HAD A GREAT EXPERIENCE SHOOPING WITH YOU
I love the products I get from Epic Sports.
Prices on products are good, good selection, wish shipping was free for an order of my size (over $150.00)
Ca ete tres long mais il semble que le probleme c'est que je suis canadien mais c'est reglé je suis content merci
Great pricing, lots of options
I have ordered in the past and have been VERY satisfied with everything!
Never a problem. Its always a good experience.
Excellent deals/bargains! This was the perfect shirt for our staff.
Just wanted to let you know that you have great customer service. There was a small issue with one of the items, but your folks took care of the issue in a very timely manner. Thanks to your great team, God Bless
Great prices on great products. Shipping was quicker than expected.
The baseball pants were perfect. Color (red) looked great.
Thank you. Great value for the price
Great service and great job
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Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

